Cancellation policy
Last Updated: June 2026
Subscription Orders and Recurring Deliveries
Sonoran Roast Coffee And Tea, LLC may offer subscription products, recurring deliveries, or other purchase options that automatically renew unless canceled by the customer.
By enrolling in a subscription or recurring purchase program, you authorize Sonoran Roast Coffee And Tea, LLC to charge your selected payment method at the frequency selected during checkout.
Managing Your Subscription
Customers may manage, modify, pause, skip, or cancel eligible subscriptions through their customer account portal, subject to the terms of the specific subscription program.
If you need assistance managing your subscription, please contact our customer service team.
Cancellation Policy
You may cancel your subscription at any time.
To avoid being charged for your next recurring order, cancellation requests must be submitted at least 48 hours before the next scheduled billing date.
Cancellation requests received after an order has been processed, roasted, packed, fulfilled, or shipped may apply only to future subscription orders.
Changes to Subscription Products
Sonoran Roast Coffee And Tea, LLC reserves the right to modify, suspend, discontinue, or replace subscription offerings, product selections, pricing, shipping rates, delivery schedules, or subscription benefits at any time.
Customers will be notified of material changes when required by applicable law.
Refunds for Subscription Orders
Subscription orders are subject to our Return & Refund Policy.
Because coffee and tea products are consumable food items, subscription shipments that have already been processed, fulfilled, or shipped are generally not eligible for cancellation, return, or refund except in cases of damage, defects, shipment errors, or as otherwise required by law.
Failed Payments
If a recurring payment cannot be processed, we may attempt to reprocess the payment using the payment method on file.
We reserve the right to suspend or cancel subscriptions associated with unpaid balances, expired payment methods, or repeated payment failures.
Contact Information
Sonoran Roast Coffee And Tea, LLC
3225 McLeod Dr Ste 100
Las Vegas, NV 89121
United States
Phone: (844) 243-8528
Email: CustomerService@SonoranRoastCoffeeAndTea.com
Website: https://www.SonoranRoastCoffeeAndTea.com
Important Notice: The address listed above is provided for business correspondence and customer communications. Product returns require a Return Merchandise Authorization (RMA) number issued by Customer Service and must be shipped to the return address provided with the RMA instructions.
Customer Service Hours
Monday – Friday
9:00 AM – 5:00 PM Arizona Time
We strive to respond to all customer inquiries within 1–2 business days.